Reputation & Review Management

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Build Trust. Strengthen Your Online Reputation. Grow Your Practice.

In healthcare, trust is everything. Whether you’re a dentist, physiotherapist, or chiropractor, your online reputation directly impacts patient decisions. A few negative reviews or an outdated Google profile can make potential patients hesitate — even if you provide top-quality care.

At AS Digital, we specialize in Online Reputation Management (ORM) for healthcare professionals across British Columbia, helping you build a trusted, five-star digital presence that reflects your real-world expertise and compassion.

Why Reputation Management Matters in Healthcare

Your patients are your biggest advocates — but one overlooked complaint or missing review can overshadow hundreds of successful cases. Today’s patients research before they book.

Here’s what we know:

Our reputation management strategies ensure your online story matches the excellent care you deliver daily.

Benefits of Reputation Management with AS Digital

Unlike generic marketing agencies, AS Digital doesn’t recycle content templates. We build a tailored content plan for each clinic based on its:

Boosts patient trust and conversion rates
Improves Google Maps and local SEO ranking
Protects your brand against false or harmful content
Builds a consistent, professional image across platforms
Turns happy patients into vocal brand ambassadors

We use storytelling and education-driven content to position you as a trusted expert. Each post has a purpose — to attract, inform, or convert.

Our Reputation Management Services

1. Google Review Growth Strategy

We help you consistently generate genuine, positive reviews from satisfied patients through automated follow-ups, SMS/email review requests, and in-clinic QR codes.

Encourage authentic feedback right after a positive appointment.
Direct patients to your preferred review platforms (Google, RateMDs, Yelp).
Set up easy-to-use QR and link systems for instant reviews.
Train staff to politely ask for reviews without discomfort.

Result: A consistent flow of 5-star reviews that boost both your visibility and credibility.

2. Review Monitoring & Response Management

We track all your reviews across multiple platforms — Google, Facebook, RateMDs, Yelp, Healthgrades, and more — and craft professional, timely responses.

Respond thoughtfully to both positive and negative reviews.
De-escalate patient concerns with empathy and professionalism.
De-escalate patient concerns with empathy and professionalism.
Highlight positive testimonials across your website and social media.

Result: Patients see a responsive, caring clinic that values feedback.

3. Reputation Repair & Recovery

Negative reviews or misleading content can damage your clinic’s image. We use proven ORM strategies to recover and restore your online reputation.

Result: A renewed reputation that accurately represents your patient satisfaction and professionalism.

4. Brand Building Through Patient Stories

We transform patient testimonials and case studies into brand assets that inspire confidence.

Video testimonials that showcase real success stories.
“Before & After” content (for dentists & physiotherapists).
Blog features: “How Dr. X Helped Me Overcome Pain / Regain My Smile.”
Use of ethical storytelling — compliant with healthcare guidelines.

Result: Prospective patients connect emotionally and trust your expertise before they even meet you.

5. Listing Optimization for Credibility

We ensure your clinic information is consistent across all major directories:

Result: Increased local SEO trust, better rankings, and consistent brand identity across the web.

6. Social Proof Integration

We amplify your best reviews across marketing channels:

Result: Your reputation becomes a marketing tool that attracts new patients organically.

Our Proven Process

Audit

Assess your current online reputation, reviews, and listings.

Strategy

Develop a personalized plan to grow and protect your brand.

Implementation

Set up review systems, optimize listings, and train staff.

Monitoring

Track reviews and mentions daily with alerts.

Reporting

Monthly insights on ratings, keywords, and overall sentiment.

Industries We Serve

For Dentists

Build a 5-star Google presence that attracts smile-conscious patients.

For Physiotherapists

Showcase recovery success stories and compassionate care.

For Chiropractors

Strengthen local trust through patient testimonials and video reviews.

Why Choose AS Digital for Reputation Management in BC

We understand healthcare — and we know that your digital reputation is as critical as your clinical reputation.

You get customized strategies for healthcare providers — not generic ORM templates.
We respect patient confidentiality and healthcare regulations.
Our team manages every aspect — from monitoring to response writing to repair — while you focus on patient care.
We provide monthly reputation reports with performance metrics and review sentiment analysis.

We’re proud to help dentists, physiotherapists, and chiropractors in Vancouver, Surrey, Coquitlam, Burnaby, and beyond build a digital footprint that radiates trust and professionalism.

Start Protecting Your Reputation Today

Your reputation is your most valuable marketing asset. Don’t leave it to chance — let AS Digital manage, protect, and amplify it for you.

Schedule a Free Consultation

Let’s discuss how we can transform your online presence into a 5-star powerhouse.

(778)-835-1549